Quality of Care

Staff

Our staff are at the heart of our business and have been chosen, not only for their experience but also for their dedication to care and attention. They choose to work at Cornmill because they wish to provide a personal service in a calm, happy and efficient environment.

We constantly strive to offer our staff the best training and opportunities for progression that are available.

Approximately ninety per cent of our care staff hold NVQ Level II and over seventy per cent of these actually hold the higher qualification of NVQ Level III.

At Cornmill you can be assured of our total commitment to delivering the best quality professional nursing care, 24 hours a day, everyday.

Inspection Reports

The regulatory body for all Care Homes in England is the Care Quality Commission [CQC] who produce 'Inspection Reports'.

Cornmill has achieved the highest quality rating, being classified as "Outstanding".

At Cornmill we recommend to all our prospective residents, their families and friends that our inspection reports are viewed.

Quality Assurance

ISO9001:2008 is a nationally and internationally recognised quality standard and has provided Cornmill with a solid framework around which we have developed a documented system of quality management.

Our system is combined with measurements of quality so that we can factually demonstrate that an excellent standard exists, is being maintained and continually improved.

It is easy to claim that a home is providing quality of service and good standards. We can demonstrate by virtue of our ISO9001:2008 certificate and the continuous independent surveillance of the standards together with our documentary evidence that we are actually providing excellent standards.